Reference

qq188 Terms & Conditions for Your Account

Clear Terms & Conditions help you open a qq188 account with fewer surprises around identity checks, wallet ownership and access.

One account pathWallet ownership checksAccess depends on local lawPhone and desktop terms
qq188 qq188 Terms & Conditions for Your Account
POLICY CONTACT PATHS

Get Help With Terms & Conditions

Questions about our Terms & Conditions can be raised through the support route displayed inside your account.

Account rules Ask us to clarify one-account requirements, phone verification or a requested identity check.
Wallet status For DANA, OVO, GoPay or QRIS questions, send the payment receipt and the status…
Access concern If login or eligibility is stopped, contact us through the account support route and…
HOW WE HANDLE DATA

Account Security and Policy Requests

The Terms & Conditions also describe how account records support checks, payments and access decisions.

Submitted details

We use your account and phone details to create access, complete verification and connect activity with the correct account.

Login protection

You are responsible for keeping your password and verification code private.

Cookies and settings

Cookies may help remember an account session or display the correct Terms & Conditions version.

Record retention

We retain account, verification and transaction records for operational, dispute and legal needs.

Request a change

You can ask us to correct an inaccurate account detail or explain how a record is being used.

Mobile access

The same Terms & Conditions apply when you move from a phone browser to desktop.

Terms & Conditions Questions Answered

These answers focus on the account, access and payment questions we expect you to ask before opening an account. Read the full Terms & Conditions for the wording that applies to your situation, then use the account support route if a clause or status message needs clarification.

They cover account opening, phone verification, login duties, wallet ownership, transaction records, access decisions, data handling, cookies, account closure and the process for contacting us about a disputed rule.

Those local payment rails may be available where local law permits. The wallet or QRIS record must match your account details, and you should follow the bank transfer or virtual account instructions shown.

Phone verification helps connect account access with the correct person and supports login checks. You must complete it before access, and we may ask for clarification if submitted details conflict.

No separate mobile rule replaces the main Terms & Conditions. The same obligations apply in a phone browser and on desktop, including password care, wallet ownership and account closure steps.

Access depends on local law, so a feature or account step may differ by Indonesian region. If access is stopped, contact us through the account support route for the displayed reason.

Use the support route shown in your account and identify the detail that needs correction. Include enough account context for us to locate it, but do not send your password or verification code.

Send the decision message, relevant account reference and any DANA, QRIS, bank transfer or virtual account receipt through support. We will check the record and explain the next available step.